Peptides FAQ

How may I contact you?

Contact US

The best way to reach us is by email at contact@genx.bio

How do I reset my account password?

password login

If you forgot your password go to login or my account located at the top right-hand side of our website and click the link forgot password. You will receive an email to reset your password. If you do not receive the reset password email check your junk email folder or contact us for further assistance. On our website simply log into your account and you will be able to view your current and past orders.

General shipping questions?

shipping questions

Orders within the U.S. and Canada are shipped flat rate, priority, express, with delivery confirmation, and do not require a signature. International and large domestic orders shipped may require a signature. If a signature is required we will notify you by email.

How are orders packaged?

Quality Shipping

We take pride in packaging your purchases to ensure safety and privacy. Our small boxes or padded paks are examined thoroughly before they’re wrapped securely with bubble wrap, making sure that we maintain both durability of materials as well as protection for any identifying marks on the item itself

How can I track my order?

track order

You will receive an email with your tracking numbers before your order is shipped. You can also track your order by logging into your account on our website or by going to track my order under my account in the footer of our website. Please allow 24 hours for your tracking information to be updated.

How long does it take for my order to arrive after the order is placed?

online shopping

Once your order is placed and processed, please allow 1-2 business days, and parcel will ship Monday-Friday excluding holidays and weekends. If a product is out of stock causing a delay we will notify you by email when to expect your order to ship.
Estimated time of arrival for orders shipped within the USA: Flat Rate 2-6 business days, Priority 2-3 business days
Estimated time of arrival for international orders: Flat Rate 8-20 business days.
Please note that once your order has shipped from our warehouse we have no control over any type of delays, so we are unable to guarantee the exact time of arrival. Tracking info can take up to 24 hours to update.

Can I use more than one promo code per order?

promo code

Only one promo code can be used per order.

Do you sell bacteriostatic water?

Bacteriostatic water FAQ

Yes, for research peptide applications

Do you ship internationally?

Shipping Globally FAQ

Yes, we ship worldwide!

Why was my order declined?

credit card

Your credit card issuing bank did not approve the transaction. This could be because the billing address does not match the credit card, invalid credit card number or expiration date, etc. Unfortunately, the card-issuing bank does not provide us with additional details regarding the reason for the decline. You will need to contact your card issuing bank for more information.

How should I store my peptides & liquids?

refrigerator

Once received it is best to store your peptides in the freezer to retain freshness and quality. Liquids on the other hand should NEVER be kept in the freezer or refrigerator. It is best to keep liquids at room temperature and out of direct sunlight or heat.

What are your products used for?

research

For educational and laboratory research only.

What form do your peptides come in?

vial

All our peptides are lyophilized powder in 4ml vials. Our research liquids come in 30ml bottles.

Do we offer local pick-up?

global network

No, We have multiple warehouses through out North America. We are an online only business that specializes in R&D for educational and research institutes, as well as individuals that specialize in life science.

What Are Peptides?

Peptides are small protein molecules that are composed of amino acids. Peptides are found in all living cells and play a variety of roles in the body. Peptides can be classified according to their size, structure, and function. Peptides can be short, consisting of just a few amino acids, or they can be large, composed of hundreds or even thousands of amino acids. Peptides can also be linear or cyclic. Peptides that are linear have a straight chain of amino acids, while peptides that are cyclic have a ring structure. Peptides play a variety of roles in the body, including acting as hormones, enzymes, and neurotransmitters. Peptides are involved in many biological processes

What is Peptide Therapy?

Peptide therapy is a relatively new and exciting field of medicine that is showing great promise in the treatment of a wide variety of conditions. Peptides are short chains of amino acids that occur naturally in the body. They are involved in a number of important processes, including cell communication, metabolism, and immune function. Peptide therapy involves the administration of synthetic peptides that mimic the effects of those that occur naturally in the body. Peptide therapy has been shown to be effective in the treatment of conditions such as obesity, type 2 diabetes, cardiovascular disease, and Alzheimer’s disease. Peptide therapy is a promising new approach to medicine that hold great promise for the future. Peptide Therapy will continue to grow as more research is conducted.

What Are the Benefits of Peptide Therapy?

Peptide therapy is a fairly new medical treatment that has been shown to have a number of benefits. While more research is needed, the current evidence suggests that peptide therapy may help improve symptoms in a variety of medical conditions. Some of the potential benefits include better joint function, improved cognitive function, and reduced inflammation. Peptide therapy may also be beneficial for weight loss and reversing aging processes. More research is needed to confirm these findings, but peptide therapy shows promise as a new treatment option for many conditions.

Why must peptides be injected?

Peptides are small proteins that play an important role in the body, but they cannot be taken orally like other proteins because they are broken down by enzymes in the digestive system. This is why peptides must be injected, either under the skin or into a muscle. By bypassing the digestive system, peptides can reach their target cells and tissues more quickly and effectively. In addition, some peptides have a short half-life and are destroyed by enzymes in the stomach if taken orally. By injecting them, we can ensure that they reach their targets intact and have the desired effect.

What is the difference between peptides and proteins?

Peptides are small chains of amino acids, while proteins are larger chains of amino acids. Peptides are typically used for signaling within the body, while proteins have a more diverse range of functions. Proteins can be found in all tissues of the body, whereas peptides are usually only found in specific areas. Peptides are usually synthesized by enzymes, while proteins can be synthesized by both enzymes and ribosomes.

How have peptides changed scientific research?

Peptides have been used in research for decades, but their popularity has exploded in recent years. Peptides are short chains of amino acids, the building blocks of proteins. They can be synthesized in the laboratory, and they have a wide range of potential applications in research.

Peptides have a number of advantages over other research tools. They are relatively easy to produce and customize, and they can be used to study a wide range of biological processes. Peptides can also be used to create new drugs and other therapeutics.

The use of peptides in research has increased dramatically in recent years, due to advances in technology and our understanding of biology. Peptides are now being used to study everything from cancer to Alzheimer’s disease. Peptides have the potential to change the way we do research, and they are likely to have a major impact on our understanding of biology and human health.


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